Last Updated: April 1, 2025

Welcome to TurfQueenUSA.com. We take your privacy seriously. Please read this Privacy Policy carefully to understand how Turf Queen USA (“Turf Queen,” “we,” “us,” or “our”), a Texas-based Limited Liability Company, collects, uses, and safeguards your personal information.

By accessing or using our website located at https://www.turfqueenusa.com (the “Site”), you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Site.

Information We Collect & How We Use It

We collect and store information you voluntarily provide through our Site. This includes, but is not limited to:

Personal Information

Name

Email Address

Phone Number

Billing & Shipping Address

IP Address & Device Identifiers

How We Use This Information

To provide services and customer support to communicate with you about your inquiries or orders for marketing, advertising, and promotional purposes, for analytics to improve our services, to verify your identity and prevent fraud and to comply with legal obligations.

Legal Basis for Processing

Your consent

Fulfillment of a contract

Compliance with legal obligations

Legitimate business interests

What Happens If We Don't Collect This Data

Without this information, we may not be able to: Provide you with requested services or support, process transactions or deliver products, communicate effectively and improve your experience on our Site.

Sharing Your Information

We do not share your personal information with third parties. We do not sell your information. We do not use your data for targeted advertising or profiling.

Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behavior and improve our Site. You can manage your cookie preferences in your browser settings. Please refer to our Cookie Policy for full details.

Children's Privacy

Our services are not intended for children under the age of 18. If we become aware that we have collected personal data from a minor without parental consent, we will delete it promptly.

Analytics Tools

We use Google Analytics to collect non-identifying information to help us understand how visitors interact with our Site. To opt out of Google Analytics, you can visit: https://tools.google.com/dlpage/gaoptout/

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or to comply with legal requirements.

Direct Marketing

We may use your information to send you promotional content about our products or services. You can opt out at any time by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Correct or update your information

Delete your data

Withdraw your consent

Restrict or object to data processing

Request data portability

Know whether your information is being processed

Lodge a complaint with a relevant authority

To exercise any of these rights, please contact us using the information below.

Contact Information

📧 [email protected]

🌐 www.turfqueenusa.com

Requests to exercise your rights may require identity verification. You may also appoint an authorized agent to act on your behalf by submitting a valid power of attorney and identification documents.

Appeals

If we decline to act on your request, you have the right to appeal. Please send your appeal to the contact above. We will respond within 60 days with an explanation and any further actions taken.

Data Location & Transfers

All data processing is conducted in Texas, United States. By using our Site, you consent to the transfer of your information to the U.S.

Third-Party Links

Our Site may contain links to other websites for your convenience. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing your information.

Questions?

If you have any questions about this Privacy Policy or your data, please contact us at [email protected]